Refund Policy
At FastDedis, we are committed to providing our customers with the highest quality web hosting services. If for any reason you are not satisfied with our services, we offer a 7-day money-back guarantee.
Eligibility for Refund
The 7-day money-back guarantee is available for all new customers who sign up for any of our web hosting plans. To be eligible for a refund, you must cancel your account within 7 days of the original purchase date.
Exclusions
The 7-day money-back guarantee does not apply to the following:
- Domain name registrations or transfers
- Additional services such as backups, security services, or website builders
- Any fees or charges incurred as a result of violation of FastDedis’s Acceptable Usage Policy
Refund Process
To request a refund, please contact our support team at [email protected] within 7 days of the original purchase date. We will process your refund request within 3-5 business days.
Changes to Refund Policy
FastDedis reserves the right to modify or update this 7-Day Refund Policy at any time. If we make any material changes to this policy, we will notify you by posting the revised policy on our website and updating the effective date. Your continued use of our services after the effective date constitutes your acceptance of the revised policy.
Contact Us
If you have any questions or concerns about FastDedis’s 7-Day Refund Policy, please contact us at [email protected].
Effective Date: February 7, 2023